F.A.Q

How does free shipping work?

We offer FREE shipping worldwide on any purchase of any value. Very simple, and straight forward. 

100% Money back guarantee, how does it work?

When purchasing a product we offer the consumer the chance to return the product and a full refund if he/she finds a fault in the product. We offer the consumer a 14 day window from the day the product arrives at their doorstep.

If you would like to return your purchase send us an email at info@arronlake.com and we will help you sort the issues out.

Order Processing

99% of orders leave the warehouse within 3-5 days of payment. Once you place an order just sit tight and once we ship it out to you we will let you know all about it via e-mail!

Delivery Times

The delivery times vary depending on where your order must be shipped too, and where your order is shipped from. We source our products from wholesalers and manufacturers from all over the world. When an order is made they are shipped from one of many storage facilities that house our goods from anywhere from the Far East, USA or Europe. This is why sometimes a product might take longer than a couple of days to arrive. All items in store take 3-5 business days to process.
 If you ever need more info on your order always contact us or  send an e-mail to our support team, info@arronlake.com We are happy to help!

Due to factors that commonly affect international shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times. These are only estimates. 

 Location Estimated Shipping Time. (Working Days)
United States, Canada 10-25 days
Europe 10-30 days
Australia, New Zealand 14-30 days
Mexico, Central America, South America 20-30 days 

Payment Types

We currently only accept Paypal. and creditcard

When will my account be charged for my Arronlake.com Order?

If your card is authorized and your Paypal account has no issues, payment will be taken immediately and you will receive an email confirming that your order has been successful. 

Will my order be shipped in one package?

For logistical reasons, items in the same purchase will sometimes be
sent in separate packages, even if you've specified combined shipping.
Please keep this in mind when receiving deliveries.

How secure is my personal information?

Arron Lake adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Can I change or cancel my order?

If you wish to change or cancel your order, you may do so up until the time that your order has shipped. Once we have sent out your shipping confirmation, we no longer have the ability to make changes or to cancel the order.

How to get featured on our Instagram?

Tag us with your latest wrist wear, and we will choose the best images to be featured on our Instagram. 

How long does it take to get a responce from our Customer Support?

Customer satisfaction is our number 1 priority, and we try to resppnd to each and every request within 1 hour.

Are your bracelets just for men?

No, all our bracelets are unisex, and we offer an array of sizes to fit any sized wrist.